Our values:For your health and satisfaction
LipoZentrum core values: Our commitment to your health
Our core values help us achieve our goal. For us, they are not just lip service: we live our values every day in everything we do or say - internally within our team and externally for our patients.
We have set out to fight lipedema sustainably worldwide. It is important to us to give our patients back their quality of life. For a new life full of new-found self-confidence, mobility and femininity. Without the physical pain and emotional stress of lipedema.
HELP & SERVE: Putting Our Patients First
We put the well-being and needs of our patients first.
We give every patient a feeling of security and safety.
Our treatment is characterized by dignity, care, kindness and empathy.
COMMITMENT: Raising Awareness of Lipedema
We fight for social recognition of lipedema as a disease.
We are committed to raising awareness about lipedema to ensure early detection of the disease.
We face the challenge of relieving as many patients as possible of their suffering from lipedema.
We are in a constant learning process and are constantly looking for ways to expand our knowledge and improve our processes in order to continue to grow as individuals and as a company.
EXCELLENCE in Lipedema Treatment
We are pioneers in the treatment of lipedema and care for women affected by it worldwide.
We set the highest quality standards for our work and strive for perfection for our patients.
Our treatment methods are the global standard and we invest everything to ensure that they are internationally recognized. We are highly qualified professionals and proud of our work.
PASSION for Our Patients
Because we love what we do, we give our all every day.
We guarantee the best possible treatment from the first contact to the start of your new life.
That is our mission.
SEE IT, DO IT, FIX IT: Taking Responsibility
Regardless of position, every colleague takes full responsibility for their own actions. We are constantly looking for ways to improve the quality of our services, even if something is not our direct responsibility.
If something doesn't work, we address it, take action, help each other and find a solution together.
It doesn't matter who we are or what our job title is, we are all equal when it comes to making sure we do our best for our patients.
Frequently Asked Questions About Our Values
How do LipoZentrum's values shape the patient experience?
Our values guide how we communicate, make decisions and care for our patients throughout their journey. They help us create an environment based on empathy, responsibility, quality and respect – from the first contact with our team through the different stages of care.
What can international patients expect when coming to Salzburg?
International patients may have additional questions when considering treatment abroad. Our team understands the importance of clear communication and reliable information when planning a medical journey. We aim to make the process as transparent and reassuring as possible so that patients and their families know what to expect.
Why is raising awareness of lipedema part of your values?
Greater awareness can help women recognise possible signs of lipedema and seek appropriate medical advice. For us, supporting better understanding of the condition is therefore an important part of our commitment to people affected by lipedema – beyond treatment itself.
Are family members involved in the patient journey?
We understand that family members and other trusted people can be an important source of support, particularly for patients travelling internationally. Questions from accompanying relatives are therefore welcome, and relevant information can be discussed together with the patient where appropriate.
Take the Next Step with Our Lipedema Team in Salzburg
Choosing where to seek care for lipedema is a personal decision – especially when treatment may involve travelling abroad. Our team is here to listen to your questions, provide clear information and help you understand the next steps that may be appropriate for you.
Get in touch with Lipozentrum Dr. Heck and learn more about our approach to lipedema treatment in Salzburg. We look forward to supporting you on your individual journey.
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Last updated: 11.09.2026 | Reviewed by
Dr. Heck
